OUR RESPONSE TO CORONAVIRUS(COVID-19)

Community is the center of our company's raison d'être and founder's corporate philosophy "What is good for the community is good the company. What is good for the company, we will strive to do excellently and in a way that enriches the lives of our people." The world is facing an unprecedented threat in the 21st century from the global pandemic COVID-19 which has disrupted business and interrupted life as we know it. As such, we took it on ourselves to do what we can do to help overcome this pandemic and at the same time secure business continuityand the safety of our employees.

Products

As we know that the products we manufacture are in fact essentials, our plants are working meticulously to cater to the pressing needs for consumer goods, hygiene products, and sanitizers, as well as protective gear(masks, gloves, etc.). We have enforced stingent safety measures to secure the safety and wellbeing of our employees and all stakeholders in the process. Read below the section about Employee Wellbeing.

Product Innovation/Development

Identifying local (Lebanon) needs to combat COVID-19, INDEVCO member companies are developing products to help assist the healthcare institutions and the government in readiness to overcome the virus and treat patients. We are working to support those who are keeping our communities safe - particularly responders on the front line of the COVID-19 outbreak.

  • Prepak,
  • INDEVCO Paper Containers,
  • Phoenix Machinery,
  • Sanita,
  • Masterpak,

E-commerce

Emphasizing the importance of citizens staying at home as much as possible, we have launched INDEVCO's online e-commerce platform and apllication, 961Home, available in Google Play and Apple stores. The application currently offers consumers with the full range of Sanita household products from baby and feminine care to household detergents and tissue and towels. The application delivers products to consumers free of charge and offers discounts. The e-commerce platform will expand its product offering in the future.

Employee Wellbeing

  • Awareness

    A key to secure the wellbeing of our employees is to spread awareness. As such we launched awareness training sessions across plants in Lebanon, as well as internal communications to share facts and figures about COVID-19. Read full article: INDEVCO Takes Precautionary Measures to Preserve the Wellbeing of Employees of Coronavirus

  • Travel

    As we are a multinational company, we have expatriates working across the globe, as well as regular business travel. In order to protect the health of our employees, we have advised against any unnecessary travel during this time, as travel puts our employees at higher risk of exposure to the virus. For employees that must travel, we have required a 14-day self-quarantine before returning to work. Furthermore, we have put stringent processes for employees that have high mobility to protect their safety and that of their colleagues, including secure separate offices and mandatory protective gear.

  • Remote Work

    For our employees that can conduct work remotely, we have empowered them to work from the confinement of their homes. Our IT has ensured that employees working from home have all the necessary tools and accesses to be able to conduct work as usual. This ensures that we reduce the number of employees at work and in offices, as well as secure that we are able to continue doing business as usual to meet customer needs.

  • Shifts

    For employees

  • Hygiene

    Today our cleaning

  • Meeting & Visitors

    we have advised

Business Continuity

As we pass through these difficult times, we are committed to securing our business continuity in order to continually surpass our customer needs and simultaneously continue to support our 10,000+ employees, and their families. Every single INDEVCO family member is dedicated to successfully continuing business and nurturing our business partnerships. Furthermore, thanks to our diversification and multinational operations, we secure production and delivery to customers.

“It is more than evident that the COVID-19 pandemic has disrupted life and interrupted business and will have long term effects on global and local economies. The crisis has, however, highlighted the critical role of the industrial sector worldwide and the importance of secure and reliable suppliers to support needs in situations of emergency. With over 65 years in the market, we have ridden many waves and built a secure and resilient foundation of business on strong pillars of trust, partnership, diversification, innovation, and quality.
  
This storm shall too pass, and we are dedicated to help the communities we serve and our partners and customers to steer through these unchartered waters. This global pandemic is the first to have impacted the world so strongly in this century and as such we are all facing uncertain times. I would like to personally stress our dedication and commitment to secure the needs of our community and serve our customers meeting the quality and service standards you have become accustomed to. We manufacture essentials, and as such, our plants are operating and our teams working hard to ensure supply and delivery of our products. We have put in place very stringent health and safety practices to secure the wellbeing of all our employees, as well as all entities they may come in contact with.
  
I hope that we will all join together to overcome the existing challenges and those that lie ahead.
  
Stay safe and be well.”

Neemat G. Frem
INDEVCO Chairman & CEO
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